Shipping & Delivery

Our store ships to more than 200 countries and you can enjoy free shipping on all items sold on www.avengersstory.com

Estimated Delivery Time is 7-30 business days.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States   7-14  Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days

Note: The delivery time mentioned above does not include order processing time that usually varies from 1 to 2 days.

The following cases should be taken into consideration regarding shipping times:

1. Weight and dimensions of a package
2. Place of Dispatch
3. Destination
4. Freight

Exclude force majeure (bad weather, strikes, wars etc.), the following 3 factors should be taken into consideration.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information, but sometimes due to free shipping tracking is not available.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

 

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

It is clear that all shipments being sent to and from a country or region must clear customs first. That is usually the obligation of customers. Different countries have different tax rule on the imported goods. Therefore, it will be better if you know your county’s custom policies before your order in case of some troubles.

There are some responsibilities you should know about clearly who has to take once something unexpected happens.

If the items are detained by Customs after the shipment left the seller’s country, the buyer is responsible for clearance of the detained items.

It is the buyer’s responsibility for any custom duty fees that may be charged upon delivery.

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